The FAQs


Ticketing Information


How can I buy tickets for events at Sphere?


Do I need a ticket for a show to enter Sphere?


Can I purchase tickets in-person at a box office?


How do I get my tickets?


Do I need to have a smartphone to display my ticket to enter the event? Can I show more than one ticket on the same phone?


Is ADA or accessible seating available?


Can I transfer my ticket to someone else?


How can I purchase a suite?


Is there an age requirement to attend events at Sphere? Do children require tickets?



What is the refund policy?



Group Tickets


What defines a group?


Are group rates available?


How do I book my group?


How does my group get our tickets?


What is your policy on group refunds?


Arriving at Sphere


Where do I enter Sphere?


Is there parking nearby?


Where is rideshare drop off?


Can I bring a bag to Sphere?


Can I bring a camera?


Can I bring a laptop or tablet?


Are pets allowed inside Sphere?



Onsite Experience


Is Sphere a cashless venue?


Does Sphere have WiFi inside?


Are there cell phone charging locations inside Sphere?


Will food and beverage be available for purchase?


Will merchandise be available for purchase?


Can I bring in outside food or beverage, or a reusable water bottle?


How do I inquire about accessible accommodations?


Will family/all-gender restrooms be available?


Will nursing facilities be available? Can I bring my breast pump or breastmilk?


Is there a lost and found?


Is there a first aid facility?


What is your policy on re-entering the building?


Is there anything guests should be aware of related to the use of special effects at Sphere?


Are guided tours of the venue available?


What if I still have more questions?


Venue Policies


Code of Conduct:


Prohibited Items:


Security:


Smoking:


build number 1862