The FAQs

Ticketing Information

How can I buy tickets for events at Sphere?

Can I purchase tickets in-person at a box office?

How do I get my tickets?

Do I need to have a smartphone to display my ticket to enter the event? Can I show more than one ticket on the same phone?

Is ADA or accessible seating available?

Can I transfer my ticket to someone else?

How can I purchase a suite?

Do children require tickets?

What is the refund policy? How do I request a refund?

Group Tickets

What defines a group?

Are group discounts available?

How do I book my group?

How does my group get our tickets?

What is your policy on group refunds?

Arriving at The Sphere

Where do I enter The Sphere?

Onsite Experience

Will food and beverage be available for purchase?

Will merchandise be available for purchase?

Will I be able to bring in outside food or beverage, or a reusable water bottle?

Will there be accessible accommodations?

Will family/all-gender restrooms be available?

Will nursing facilities be available? Can I bring my breast pump or breastmilk?

What is your policy on re-entering the building?

Is there anything guests should be aware of related to the use of special effects at Sphere?

Is there an age requirement to attend events at Sphere?

What if I still have more questions?

Venue Policies

Code of Conduct:

Prohibited Items:



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